Shipping Policy

For consistent order handling, with timing and responsibility read together, only U.S. delivery addresses are served. Standard delivery is complimentary for all orders in that market and includes post-dispatch tracking information. This organization keeps the controlling condition and its effect together.

From a customer-service perspective, with the relevant customer choice preserved, the processing window is 1-2 business days and does not include weekends or U.S. public holidays. Estimated carrier delivery then requires another 4-6 business days from dispatch. The resulting customer expectation is kept direct and readily reviewable.

For transparent service, with the order stage tied to the rule, the shipment notice and tracking link use the contact details entered at checkout. A correct and complete destination is the customer's responsibility; prompt correction requests are welcome but may be too late once fulfillment is underway. The service result is stated this way so it can be located without ambiguity.

In plain terms, with the published commitment made specific, carrier congestion, weather events, delivery-address issues, high-demand periods, and external disruptions may delay an otherwise estimated arrival. The commercial condition is stated with its customer-facing effect kept visible.

To keep expectations clear, with each party's responsibility identified, a pre-shipment cancellation can be requested, while post-shipment requests follow the Refund Policy. We assess and collect taxes as required by law. The policy result is therefore easy to distinguish while its meaning remains unchanged.

Shipping and tracking assistance: support@nubyquy.shop or 512-709-5183, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nuby
Contact email: support@nubyquy.shop
Phone: 512-709-5183
Physical address: 5315 Tamarack Ct, Arlington, Texas, 76018, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)